Terms

Welcome to our Persivent.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Persivent AB (559130-1568) relationship with you in relation to this website.

The term “Persivent AB” or “us” or “we” refers to the owner of the website whose registered office is Gustaf Dalensgatan 11, 41705 Gothenburg, Sweden. The term “you” refers to the user or viewer of our website..

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Payam Iransk media förening’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Sweden

Overview

• Persivent sells tickets as an agent on behalf of event promoters, venues, artists and other event organizers (“Promoter”). Any representations made by the Promoter regarding the event at any time and any associated complaints or claims are the responsibility of the Promoter and not Persivent. The Promoter sets ticket prices.

Your ticket

• You can print your ticket(s) immediately upon confirmation of your payment card authorization by clicking the Download link in the confirmation email. A confirmation email which contains a PDF of your ticket is sent to the email address you provided during the ticket purchasing process, from which you can print your ticket(s).
• Look after your ticket(s) as you would cash. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, the Promoter may refuse entry to all ticket holders presenting tickets with this code.
• When presenting concession tickets or entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event.

Postponements, cancellations & refunds

• Tickets purchased online, via Persivent cannot be refunded as a rule. It is the organizer who is responsible for issues relating to refunds of tickets in case of cancellation of event. Persivent can redeem tickets for canceled events on behalf of the organizer. In the event that a Promoter authorizes ticket refunds for a canceled event, they will be issued only to the original payment card used for the purchase.
• Tickets sold via the organizer’s own agents or organizer himself, which he accepted payment in cash or through its own POS system cannot be refunded to the buyer via Persivent.
• In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting Persivent prior to the replacement date for the postponed show. In the event that a Promoter authorizes ticket refunds for a postponed event, they will be issued only to the original payment card used for the purchase.
• Delayed start time of an event or other issues related to the implementation of an event both in and outside the venue are the organizer’s responsibility and not Persivent’s. It is always the organizer who is responsible for the implementation of an event and the ticket buyer must contact the organizer for any complaints. Purchased tickets cannot by refunded to the buyer due to delay start.

Ticket limits

• Ticket purchases are limited to a total of 10 tickets per transaction. If you need to purchase more than 10 tickets for an event, you will have to purchase in a separate transaction. This policy is meant to restrict unfair purchasing practices.
• Refusal of admission or ejection for objectionable behavior
• The Promoter or venue reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose behavior does not comply with the rules and regulations set forth by the venue and/or Promoter.

Payment card problems

• persivent.com ticketing system involves an immediate exchange of information between us and your bank via Stripe, Klarna and Swish. Occasionally, your bank may not authorize a transaction, based on your account status or your card not being enabled for online purchases. In these instances, it is your bank denying your card, not persivent.com, so please contact your bank for a resolution.